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FAQs
How long does order processing take?
All orders are carefully handcrafted and processed within 7–8 business days before shipping.
When will my order be shipped?
Your order will be shipped after 7–8 business days of processing, once it is handcrafted and ready.
Why does processing take time?
Each piece is handcrafted with care, so processing takes 7–8 business days to ensure quality and detailing.
How do I know if my order is confirmed?
Once your order is placed, you’ll receive a confirmation email with your order details.
Can I change my shipping address after my order is placed?
Yes, you can request an address change before the order is shipped by contacting our support team as soon as possible.
How can I track my order?
After your order is shipped, we’ll send you a tracking link via email.
What if my order is delayed?
If there’s any delay, our team will notify you by email with updated information.
Do you offer international shipping?
Yes, we offer international shipping. Delivery times may vary based on the destination.